TERMS OF TRADE

Terms and Conditions of sale for all goods

Pricing & Availability.

·         Prices exclude GST. Delivery costs will also be charged; such additional charges are clearly displayed where applicable and included in the ‘Total ‘ where displayed at checkout.·         The Site may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right (at our absolute discretion) to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may have placed based on information on the Site that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Damaged Products and Returns.
·         You must check any Product delivered to you to determine if it is damaged. If a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify us through our Christchurch office.

·         If you notice damage to a Product after delivery, you should notify us within 5 days of delivery. If so, you may return the Products to us in accordance with this clause.

·         If you wish to return a Product that is not damaged and that was provided to you under these Terms, then you may return the Product in accordance with our Returns Policy.

·         You must provide us with the invoice we issued to you for your order to make a claim under this clause. If you fail to do so, then we may not provide you with a refund. We will only refund the delivery fee if the Products are determined to be faulty after assessment under our Returns Policy, and the fault did not arise through any misuse, abnormal use or negligent use of the Products.

·         We will not refund the Delivery Fee where the Products have been delivered to you, unless you are returning the Products because it was damaged.

Refunds.
·         Where we may be required to refund your payment as your order has been rejected, cancelled or for any other reason, we will use our best endeavours to process your refund within a timely manner. Refunds will be made by us via the method of payment you used to make your online purchase. The time it takes for you to actually receive a refund will depend on how quickly your financial institutions process the refund.

·         We will not accept a request to return and refund purchased goods where you have simply changed your mind, made a wrong selection or have simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and confirming your order.

Delivery of products.
·         We will only deliver Products ordered through the Site to a location where we provide delivery services.

·         The delivery fee to deliver your order to the Delivery Address depends on the type of Products you order (in particular, the size and weight of the Products) (“Delivery Fee”) and we will notify you of the Delivery Fee when you place your order.

·         You agree to comply with certain delivery requirements specified below and such other requirements that we notify you when you place your order through the Site.

·         You agree to comply with certain delivery requirements specified below and such other requirements that we notify you when you place your order through the Site.

·         We may require the person accepting the delivery of your order to:

(a) provide us with proof of that person’s identity (including photographic identification) and, where relevant, age. If the order has been paid by credit card, then we may also ask you to show us the credit card for us to conduct our verification checks;.

·         If there is no one or no appropriate person (for example, above 18 years old) at the Delivery Address to receive the order or, if you are required to be present at the time of delivery and you are not present at that time, then we will not deliver the Products you have ordered. In this instance, you will be left a note by our logistics provider with instructions on where and how to collect your order.

You:
(a) acknowledge and agree that any person at the Delivery Address who receives the Products is authorized by you to receive your order; and

(b) will ensure that the person receiving any Restricted Product is over the required age as prescribed by law and, in the circumstances referred to in these Terms , you are, or accompanied by a person that is over the age of 18 years.
The products supplied by the company are for sale to and use by trained persons for professional use only.
By accepting merchandise, purchaser accepts terms and conditions.